Director, Total Rewards & HRIS

Company Summary

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.

Job Summary

The Director, Total Rewards & HRIS plays a critical role in managing and executing compensation, benefits, HR information systems, and payroll programs. This role ensures that American Addiction Centers’ total rewards programs remain competitive, compliant, and aligned with business needs while enhancing employee engagement.

As a member of the HR leadership team, this position will work closely with the Chief Human Resources Officer, and other key stakeholders to implement and refine total rewards strategies, oversee payroll operations, and drive HR technology improvements. The Director will provide direct supervision to Benefit, HRIS, Payroll, and HealthStream.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Total Rewards (Compensation & Benefits):

• Lead design and administration of base pay, variable incentive programs, and compensation structures.
• Monitor market trends and conduct benchmarking to ensure competitive positioning.
• Partner with brokers and consultants to administer self-funded benefit plans and annual renewals.
• Ensure compliance with ACA, ERISA, HIPAA, and relevant federal/state laws.

Payroll Oversight:

• Oversee payroll processing function; ensure timely and accurate payroll in all jurisdictions.
• Manage quarterly and annual filings (W-2s, 941s, state-specific filings).
• Partner with Finance on payroll tax reconciliations, accruals, and general ledger mapping.
• Maintain audit readiness and ensure controls are aligned with SOX-equivalent standards.

HRIS (UKG/UltiPro) Ownership:

• Serve as system owner for UKG Pro (UltiPro) and related modules (Payroll, Benefits, Reporting, Onboarding, Performance, etc.).
• Lead system optimization, user permissions, workflows, role-based access, and security.
• Develop and maintain standard and complex custom reports (BI, Cognos, or Analytics module).
• Ensure integrity of employee data across core HRIS and benefit interfaces.
• Oversee setup and testing for open enrollment, deduction changes, and carrier feeds.

Leadership & Governance:

• Lead internal audits of HRIS and payroll processes to ensure data quality and compliance.
• Serve as HR technology liaison to IT and external vendors.
• Act as escalation point for complex payroll, system, or compliance issues.
• Partner with HR, Legal, and Finance to align systems and policies with business priorities.

 Employee Communication & Education

• Develop and deliver communication initiatives to help employees understand and appreciate the value of their total rewards package.
• In partnership with the Benefits Specialist, develop educational sessions on benefits programs, including health plans and retirement savings options, to enhance employee engagement and informed decision-making.

Vendor Management

• Manage relationships with external vendors, consultants, and service providers to support the delivery of total rewards programs and services.
• In partnership with the CHRO, negotiate contracts and manage service level agreements to ensure the organization receives high-quality services and cost-effective solutions.

Continuous Improvement & Industry Knowledge

• Stay up to date on industry trends, best practices, and compliance requirements related to compensation, benefits, payroll, and HR technology.
• Provide recommendations for enhancing policies, processes, and tools to improve operational excellence and employee satisfaction.

Education/Experience:

• Bachelor’s Degree in a related field required.
• 8+ years progressive HRIS/payroll/total rewards experience; 3+ years in a leadership role.
• Expert-level proficiency in UKG Pro (UltiPro) — payroll, reporting, security, feeds, open enrollment.
• Demonstrated experience managing self-funded health plan administration.
• Deep knowledge of payroll laws, benefits compliance, and HR data governance.
• Bachelor’s degree required; CCP, CBP, or SHRM-SCP a plus.

Physical Requirements

“AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.”

• Prolonged sitting at a desk
• Must be able to lift 15 pounds at a time

American Addiction Centers is an equal opportunity employer.  American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees based on age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.