Adcare Hospital - Nursing Administrative Assistant

Company Summary

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.

Job Summary

The Nurse Scheduler is responsible for developing, maintaining, and updating the nursing staff schedule to ensure 24/7 coverage in an inpatient drug and alcohol detox facility. This position supports the Director of Nursing by providing administrative assistance, managing staffing logistics, and ensuring compliance with facility policies and state regulations regarding nurse staffing levels.

Duties and Responsibilities: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Develop and maintain the master schedule for all nursing staff, including RNs, LPNs, and nursing assistants, to ensure adequate coverage for all shifts.
• Adjust schedules to accommodate call-outs, PTO requests, and staffing shortages while minimizing the use of overtime and agency staff.
• Coordinate float staff and shift swaps in collaboration with nursing leadership.
• Track attendance, tardiness, and call-outs, and report trends to the Director of Nursing.
• Maintain accurate and up-to-date records of staff availability, credentials, licenses, and certifications.
• Communicate promptly and effectively with staff regarding schedule changes, open shifts, and facility needs.
• Assist with onboarding new nursing staff by providing schedule orientation and assisting with shift assignments.
• Support the Director of Nursing in staffing audits, reporting, and compliance with regulatory requirements.
• Serve as a point of contact for scheduling-related inquiries from nursing staff.
• Maintain confidentiality and professionalism in all communications and scheduling practices.
• Participate in staff meetings and contribute to the development of scheduling policies and procedures.
• Perform other administrative duties as assigned by the Director of Nursing.
• Demonstrates the ability to prioritize tasks and responsibilities and complete duties in the allotted time. 
• Demonstrates respect for all patients, supervisors, nursing and medical staff, other employees, visitors, families, and referral sources.
• Demonstrates honesty and integrity at all times in the care of the patients and the use of the facility property.
• Strictly adheres to HIPAA and confidentiality policies. 
• Participates in all required mandatory training.
• Performs other related duties as assigned.
• Eventually take over the medical supply ordering

Education/ Experience:

• High school diploma or equivalent required; associate degree or healthcare-related coursework preferred.
• Minimum of 2 years of experience in healthcare scheduling or administrative support in a nursing or hospital setting.
• Experience in behavioral health or substance use treatment settings preferred.
• Strong organizational and time-management skills with the ability to prioritize and manage multiple tasks.
• Excellent interpersonal and communication skills.
• Proficient in Microsoft Office Suite, Google Products, and scheduling software.
• Ability to handle sensitive information with discretion and maintain confidentiality.

Physical Requirements

“AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws”

• Ability to frequently lift and carry up to 10 lbs. and occasionally lift and carry up to 25 lbs.

Compensation Transparency: In accordance with the Massachusetts Pay Transparency Act, the reasonable estimate of the pay range for this position is $18.98 – $25.47 per hour. Actual compensation within this range will depend on the candidate’s skills, experience, education, and relevant qualifications. Generally, placement within the upper portion of the range is reserved for candidates with several years of directly related experience or exceptional expertise.

AAC/AdCare is an equal opportunity employer. AAC/AdCare prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.