Crisis Intervention Counselor

Company Summary

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.

Job Summary

Counsel and aid individuals in the program and support family members in dealing with substance and alcohol abuse and recovery.

Duties and Responsibilities: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Counsel clients individually that may be experiencing a crisis while in a residential treatment  and or outpatient setting.
•  Monitor, assess, and evaluate clients in crisis as needed and work with appropriate staff to ensure client and milieu safety at all times, and make referrals when necessary.
• Prepare, maintain, and enter documentation in the company electronic health record, in addition to investigating client complaints and or grievances while working with QA staff to assure state and federal laws are followed and company policies are upheld.
• While providing crisis counseling to clients, implements deescalation techniques to assist with addressing client anxiety, emotion regulation, and mental health crisis stabilization at all levels of care.
• Provide group and individual counseling to assist in overcoming alcohol and drug dependency.
• Assess appropriate response to clients in crisis and implement evidence-based interventions.
• When necessary enter Incident Reports in a timely manner prior to shift ending.
• Advocate for clients and refer clients for other support services as needed, such as medical,social, or employment services.
• Respond as needed when client crises arise and make immediate and appropriate decisions that are in the best interest of both the client and organization.

Education/Experience:

• Master’s Degree in Behavioral Sciences Required (social work, counseling or psychology).  
• License eligible, actively working towards licensure and/or certification in alcohol and drug abuse. 
• Minimum of 4 years experience in a behavioral healthcare field. 
• Experience working with substance abuse, addictions, mental health, cognitive behavior treatment and motivational interviewing. 
• Knowledge of utilizing electronic health record software and documentation.
• Knowledge of ASAM criteria.
• Counseling experience with adults, an understanding of psychotropic medications and symptoms and effects. 
• Ability to read, write and interpret written information,  type documentation, present information to groups and participate in meetings.  
• Working knowledge of Google Workspace
• Must be able to work overtime, weekends, holidays, and flexible hours.
• Valid driver license and insurable driving record (If driving a company vehicle or if driving personal vehicle for company business; refer to Guidelines for Driving Company Vehicles).  

Physical Requirements

AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws

• Prolonged sitting at a desk
• Must be able to lift 15 pounds at a time

American Addiction Centers is an equal opportunity employer.  American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.