• Receptionist

    Job ID
    2018-1384
    # of Openings
    1
    Job Locations
    US-MS-Etta
    Posted Date
    2 months ago(3/5/2018 10:00 AM)
    Category
    Clinical
  • Overview

    Job Summary:

    The Receptionist provides responsible and highly skilled administrative assistance and phone coverge, which requires attention to detail and a willingness to assist the daily operations in all applicable methods and practices.  The responsibilities of this position require the use of tact and initiative to obtain and relay information and to ensure that operations occur in accordance with work instructions, accepted practices, established policies and procedures, and applicable regulations and standards.  Could be exposed to highly confidential information which requires use of discretion. 

     

    Reports To: Director of Nursing

    Responsibilities

    Job Duties:

    • Answers telephones on or before 3rd ring, relays information, and transfers calls to proper program components.
    • Maintains complete knowledge of the methods, systems and functions of the facility and the work flow relationship to other departments in the facility.
    • Sorts and delivers mail to departments quickly and ensuring mail is signed for by persons picking mail up.
    • Maintains reception area and main desk to ensure tidy appearance.
    • Greets patients, visitors and guests as they enter the building and maintain security by following procedures by having visitors sign the login book and monitoring logbook.
    • Ensures all visitors are given a visitor name tag to wear while on campus.
    • Responds appropriately to emergencies.
    • Provides information regarding services of the company.
    • Ensures Receptionist Desk is monitored always and never unattended

    Qualifications

    Job Requirements:

    • High School Diploma required, Bachelor's Degree preferred.
    • Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
    • Working knowledge of Microsoft Word, Excel, and Outlook.
    • Ability to be capable of dealing with the possible frustrations involved in working within an agency that services individuals recovering from drug and alcohol addictions, who may experience mental health issues.
    • Must be able to work overtime, weekends, holidays, and flexible hours.
    • If in personal recovery, a minimum of 2 years clean and sober.

    AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.

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