• Front Desk Associate

    Job ID
    # of Openings
    Job Locations
    US-TX-Grand Prairie
    Posted Date
    3 weeks ago(4/3/2018 12:13 PM)
  • Overview

    Job Summary:


    Provides responsible and highly skilled administrative assistance, which requires attention to detail and a willingness to assist the daily operations in all applicable methods and practices.  The responsibilities of this position require the use of tact and initiative to obtain and relay information and to ensure that operations occur in accordance with work instructions, accepted practices, established policies and procedures, and applicable regulations and standards.  Could be exposed to highly confidential information which requires use of discretion. 


    Part-Time :

    Sunday 8am-1pm

    Monday 8am-12pm

    Tuesday 8am-12pm

    Saturday 1pm-10pm


    Reports to: Administrative Assistant Team Lead



    Job Duties:

    • Answer and direct incoming calls
    • Respond to voicemails left by the end of your shift
    • Greet all incoming clients and guest with excellent customer service
    • Maintain the confidentiality of all clients and program records
    • Notify proper staff of arrivals and discharges
    • Ensure you are informed of all client transportations activity
    • Confirm all documents, property, and funds are prepared
    • Assist clients with questions regarding house accounts (balance and adding funds)
    • Schedule massage and acupuncture appointments for clients
    • File and have all needed forms readily available
    • Maintain conference room and great room reserve log
    • Add and deduct funds from client accounts
    • Assist management on projects when needed


    Job Requirements:

    • High School Diploma required, Bachelor's Degree preferred.
    • Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
    • Working knowledge of Microsoft Word, Excel, and Outlook.
    • Ability to be capable of dealing with the possible frustrations involved in working within an agency that services individuals recovering from drug and alcohol addictions, who may experience mental health issues.
    • Must be able to work overtime, weekends, holidays, and flexible hours.
    • If in personal recovery, a minimum of 2 years clean and sober

    AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.


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