• Case Manager

    Job ID
    2018-1725
    # of Openings
    1
    Job Locations
    US-CA-Aliso Viejo
    Posted Date
    3 weeks ago(6/4/2018 7:16 PM)
    Category
    Clinical
  • Overview

    Job Summary:

    The primary function of the Case Manager is to assist clients with all case management requirements and needs.  The Case Manager determines the case management needs for each assigned client and develops a plan and course of action to address those needs in a timely fashion. The Case Manager also assists assigned clients with other case management needs while in treatment.

     

    Report To: Clinical Director

    Responsibilities

    Job Duties:

    • Prepare all admission paperwork prior to client’s arrival and notify Treatment Consultant (if applicable) of admission.
    • Upon client’s arrival and admission, conduct a case management interview with client to determine if there is a need for FMLA, Short Term Disability Insurance and if there are any pending legal issues. Will also obtain ROI for referent, family, EAP and/or employer.  Ensure client has notified family of arrival.
    • Fulfill all Case Management requirements which include, but are not limited to:
      • Request client records from previous providers
      • Upload all ROIs into client chart and profile
      • Complete an Initial Discharge/Aftercare Assessment
      • Complete a Client Problem Checklist
      • Contact client’s family to review treatment program, explaining phone policies and other facility procedures, discussing possibility of AMA, scheduling weekly client updates and answering any other questions presented. Also contacting referent to determine progress update schedule for client
      • Send a Family Letter to family and a copy to the referent
      • Schedule appointment 14 days from date of arrival for mid-treatment discharge plan and survey
    • Complete Client Aftercare Planning, which includes:
      • Develop aftercare plan with client
      • Research aftercare treatment options for client
      • Locate transitional housing if needed
      • Locate AA/NA meetings in client’s home area
      • Obtain required Return to Work signatures for client
      • Fax or email discharge summaries and other treatment paperwork to aftercare resources
      • Contact family and Treatment Consultant or referent to review aftercare plan
      • Assist client with completion of exit survey
    • Complete Client Aftercare Planning, which includes:
      • Develop aftercare plan with client
      • Research aftercare treatment options for client
      • Locate transitional housing if needed
      • Locate AA/NA meetings in client’s home area
      • Obtain required Return to Work signatures for client
      • Fax or email discharge summaries and other treatment paperwork to aftercare resources
      • Contact family and Treatment Consultant or referent to review aftercare plan
      • Assist client with completion of exit survey
    • Complete documentation in online system, copies of medical and clinical professional’s notes, and any MAR requirements in support of the Therapist.
    • Facilitate community meetings and coordinate outside passes.
    • Contact and correspond with authorized outside agencies and/or authorities regarding client’s admission as required.
    • Coordinate with the business office regarding any related items for client such as payment for services, other amenities, or other payment or administrative issues.
    • Coordinate airfare or other transportation prior to discharge.
    • Aid families when discharged clients relapse and/or struggling.
    • Attend daily clinical staff meetings as required.

    Qualifications

    Job Requirements:

    • High School Diploma or GED required
    • Bachelor's Degree preferred unless required by State Regulations.
    • 2 years experience in the addictive illness, substance abuse, and/or recovery field is preferred.
    • Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
    • Working knowledge of Microsoft Word, Excel, and Outlook.
    • If in personal recovery, a minimum of 2 years clean and sober.

    AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.

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