• Business Office Specialist

    Job ID
    # of Openings
    Job Locations
    Posted Date
    7 months ago(7/26/2019 4:59 PM)
    Business Office
  • Overview

    Company Summary


    If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, employee stock purchase program, 6-week paid maternity, paternity leave, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.


    Job Duties:

    • The ideal candidate for this position will have a minimum of 2 years of medical collections experience .
    • Strong communication, problem solving and analytical skills required
    • Proficiency in Microsoft Office including Excel, Word.
    • Calculate prepared, and issue bills, invoices and account statements according to established procedures.
    • Negotiate payment plans .
    • Employee shall greet all incoming/outgoing clients/visitors in a cordial and professional manner while ensuring that each client/visitor signs in and out of the facility according to established policy & procedures.
    • Answers telephones, relays information, and transfers calls to proper program components.
    • Maintains complete knowledge of the methods, systems and functions of the facility and the work flow relationship to other departments in the facility.
    • Performs routine clerical duties including typing, copying, faxing, filing, and distributing information, correspondence, and reports.
    • Responds appropriately to emergencies.
    • Intake paperwork upon patient admission; collect out of pocket payments upon arrival.
    • Work with outpatient director on collections.
    • Run errands as needed in support of operations.



    Job Requirements:

    • High School Diploma required, Bachelor's Degree preferred, with a combination of clerical duties and front office experience.
    • Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
    • Working knowledge of Microsoft Word, Excel, and Outlook.
    • Ability to be capable of dealing with the possible frustrations involved in working within an agency that services individuals recovering from drug and alcohol addictions, who may experience mental health issues.
    • Must be able to work overtime, weekends, holidays, and flexible hours.
    • If in personal recovery, a minimum of 2 years clean and sober.    


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