• Community Relations Liaison

    Job ID
    2019-2852
    # of Openings
    1
    Job Locations
    US-TX-Grand Prairie
    Posted Date
    1 month ago(8/16/2019 9:55 AM)
    Category
    Public Relations
  • Overview

    The Community Liaison is a field-based business development representative, responsible for meeting the volume expectations for referrals and admissions, establishing and maintaining relationships with referral sources, effectively prioritizing accounts, and contributing to the development and execution of strategic business development plans. The Community Liaison will be able to identify current and potential referral sources, successfully manage and grow accounts, and educate, nurture, and develop relationships in their defined market. The individual will be responsible for establishing and maintaining effective working relationships within their assigned accounts, as well as with those of their team members. Frequent day travel with reliable transportation and occasional overnight travel is required. The individual will be responsible for establishing and maintaining effective working relationships within their assigned accounts, as well as with those of their team members. Frequent day travel with reliable transportation and occasional overnight travel is required. This position is a role model for the “I CARE” values and embraces “Believable Hope”.   

    Responsibilities

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    • Has a valid state driver’s license.
    • Associate’s or Bachelor’s Degree in Marketing, Business or a Health related degree.
    • 3 years of health care related industry sales/marketing experience required. Prior experience in substance abuse treatment and/or behavioral healthcare preferred.
    • Excellent organization, problem solving skills and the ability to appropriately represent company service capabilities to the targeted referral source.
    • Knowledge of sales techniques and territory management.
    • Excellent interpersonal communication, presentation and customer service skills required.
    • Proficiency with Microsoft Office required.
    • Ability to travel within assigned territory and attend meetings as required.
    • Familiarity with local substance abuse treatment and/or behavioral healthcare community and established relationships in the Dallas-Fort Worth market highly preferred.
    • Business development expertise preferred, with a history of exceeding admission/referral quotas.
    • Proven ability to maintain quality relationships with many professional referral sources.
    • Genuine interest in "hands-on" daily interaction with professionals and individuals who many need substance abuse or mental health treatment.
    • Proven communication, team building, and problem-solving skills.
    • Ability to communicate effectively (written and verbal) with medical and administrative staff in an assertive, professional manner.
    • Motivated to provide a high degree of customer service in all interactions.
    • Self-motivated, extroverted, and enthusiastic individual who is self-directed with ability to effectively handle multiple tasks simultaneously.
    • Ability to compute statistics and complete necessary reports in a timely and accurate manner.
    • Demonstrated expertise to determine need for treatment and admission criteria.
    • Exhibits a sense of urgency for goal achievement with a strong commitment to results.
    • Ability to project a professional image.
    • Knowledge of regulatory standards and compliance requirements.
    • Strong organizational, prioritizing, and analytical skills.
    • Ability to make independent decisions when circumstances warrant.
    • Working knowledge of computer and software applications used in job functions.
    • Freedom from illegal use of and effects of use of drugs and alcohol in the workplace.

    If in personal recovery, a minimum of 2 years clean and sober.    

    Qualifications

    AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.

     

    • Ability to sit, use hands and fingers, talk or hear, and smell continually. Ability to stand, walk and reach frequently. Ability to climb or balance, stoop, kneel, or crouch occasionally.
    • Ability to frequently lift and carry up to 10 lbs. and occasionally lift and carry up to 25 lbs.
    • Close vision required to see computer monitor, read documents, and operate copy and fax machine. Distance vision required to drive an automobile, if driving is a requirement of the job.
    • Work environment is indoors and climate controlled. Occasionally exposed to outdoor weather conditions.
    • Moderate noise levels as found in a business office with computer printers, households with TVs and dishwashers, and driving light traffic.

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