• EMR Systems Administrator, IT

    Job ID
    2020-3212
    # of Openings
    1
    Job Locations
    US-TN-Brentwood
    Posted Date
    4 weeks ago(1/24/2020 2:32 PM)
    Category
    Information Technology
  • Overview

    Company Summary:

    If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, employee stock purchase program, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.

     

    Reports to:         Director of Clinical Applications  

    FLSA Status:       Exempt

     

    Job Summary

    The EMR System Administrator is responsible for the administration, maintenance, and configuration of the EMR/EHR system(s) and all ancillary systems supporting patient care. The EMR System Administrator will interact with various departments and roles (clinical staff, EMR support team, training and implementation team, facility leadership). This position requires active engagement with end-users to determine security profiles, system configuration, accessibility, order sets and template creation to tailor system features to meet company, facility and end-user requirements. This position is also responsible for providing post go-live 2nd-tier support to ensure end-user satisfaction and resolve reported issues.

    Responsibilities

    Duties and Responsibilities: to include but not limited to the following

    • Works with company and facility leadership and end-users to develop and complete system configuration (ongoing and for implementation of the system at new facilities).
    • Documents security settings and configures security groups and roles within system.
    • Provides users access in system according to roles and pre-assigned security group settings.
    • Develops, documents and tests templates (notes, assessments, reports) and order sets (clinical and medication batch orders) in system.
    • Ensures content additions, changes, bug fixes, upgrades, etc. work as designed.
    • Ensures content additions, changes, upgrades, etc. are communicated and incorporated in advance of deployment.
    • Works with Director of Clinical Applications to test and communicate new releases and functionalities prior to implementation and maintain testing environment.
    • Works with Director of Clinical Applications to analyze workflow and demand to ensure that the system optimizes productivity and accountability of users.
    • Provides go-live and post go-live support on issues relating to workflow problems and system configuration.
    • Develops and maintains system configuration manual/knowledge database that includes company protocols for clinical/medical order sets and templates (i.e. approval process for template creation/content adjustment prior to system configuration and deployment).

    Qualifications

    Education/Experience:

    • Bachelor's Degree in Information Technology, Computer Science, or related field.
    • Minimum of 4 years’ experience managing Electronic Medical Record (EMR)/Electronic Health Record (EHR) system(s).
    • Behavioral health/healthcare experience strongly preferred.
    • Minimum of 2 years’ experience of working in the addiction/behavioral health industry is preferred.

    Knowledge, Skills, and Other Abilities:

    • Knowledge of programming languages, database and operating systems.
    • Demonstrate ability to work independently or collaboratively and ability to adapt to shifting priorities, demands, and timelines.
    • Strong ability to identify potential issues and participate in their resolution.
    • Strong computer literacy and comfort, ability and desire to advance technically and understand industry standards.

    AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.

     

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