• Territory Manager, Business Development - Los Angeles, CA

    Job ID
    # of Openings
    Job Locations
    Posted Date
    3 weeks ago(1/28/2020 5:34 PM)
  • Overview

    Company Summary

    If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, employee stock purchase program, 6-week paid maternity, paternity leave, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.



    Territory Manager will manage a team of up to 4 Outreach Coordinators, lead all American Addiction Centers business development activities in their designated territory, ensuring attainment of territory goals.  Concurrently, the territory manager will also market AAC’s treatment services to targeted partners throughout the designated area and will be responsible to also meet their individual active community partner goal.




    •  Responsible to recruit, hire and train new team members to ensure a full team (up to 4).
    • Continue to market AAC services to assigned targeted partners and be responsible to meet individual goal of active community partners within area while still ensuring team meets individual goals and overall team goal.
    • Conducts weekly 1:1 coaching sessions and quarterly ride-alongs with all staff.
    • Plans and leads weekly team conference calls (Monday’s- calendar review and announcements, Thursday’s – topic calls relevant to the team’s needs).
    • Oversight of staff Outlook calendars, pipeline development, servicing schedule and prospecting initiatives, to ensure a balance of account maintenance as well as new business development.
    • Monitors Salesforce activity for all team members on a daily basis to ensure activity goals are met, as well as for coaching opportunities and course correction.
    • Manages territory administrative tasks, approval of PTO in Ultipro, monitors and approves staff expenses in Expensify.
    • Works with Regional Director to develop and implement team goals, individual goals as well as action plans to ensure success of the assigned territory and be sure all is aligned with the overall business development plan for the region.  
    • Collaborate/troubleshoot between staff and inside call center navigators/managers to ensure referrals convert to admissions. This may include contact with facility CEO’s, clinical staff, etc.
    • Participate on bi-weekly managers conference calls.
    • Accountable for ensuring staff retention as well as performance management of staff falling below AAC expectations
    • Conducts performance evaluations as required for new hires as well as yearly evaluations for tenured staff.
    • Prepares written reports and presentations as requested. Understands how to analyze data utilizing reports and Salesforce dashboards.
    • Other duties as assigned.


    • Interact/communicate with call center managers, Navigators to insure proper handling of customer requirements.
    • Keep staff updated of any/all AAC pertinent changes.




    • Four-year degree or equivalent demonstrated experience in addiction treatment marketing field.
    • Exceptional working knowledge of American Addiction Centers - mission, vision, services, and facilities.
    • Excellent interpersonal and written and spoken communication skills.
    • Computer skills using Microsoft Word, Excel, and other basic programs.
    • Skilled at creating and executing prospecting strategies for discovering new accounts.
    • Ability to work independently and in a team environment.
    • Time management skills and the ability to prioritize work.
    • Ability to craft a solution using appropriate regional services in order to fill a client need.
    • Demonstrate positive attitude and high energy.
    • Ability to travel with frequency.

    AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.



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