UR Coordinator

Job ID
Job Locations
Posted Date
1 week ago(7/19/2021 12:59 PM)


Company Summary

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Recovery First is seeking a full time UR Coordinator in sunny South Florida. Here at AAC Recovery First, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.


Job Summary

Coordinates and performs Utilization Review functions; primarily focuses on admission reviews, concurrent reviews.


Duties and Responsibilities: to include but not limited to the following

    • Complies with all performance measuring regarding precertification, concurrent reviews and appeals.
    • Maintains an accurate record of authorizations in company designated platforms in a timely manner.
    • Reviews all clinical documentation necessary for insurance authorization review.
    • Collects, reviews and analyzes utilization review information and participate in special utilization review projects.
    • Works cooperatively with clinical team members to obtain necessary clinical information.
    • Attends UR Meetings in person or via remote connection to discuss activities/needs of UR department.
    • Update UR census data with new admissions and level of care (LOC). Send daily census data to clinical team and upload to Share Point for billing team. Follow-up with UR team on missing authorizations and new admits.
    • Update monthly dashboard with key metrics, such as, number of clients, LOC, billed days, and uncovered days.
    • Track each client’s LOC changes on a data sheet and submit to Facility CEO monthly.
    • As needed, answer overflow calls from reception area and forward to the appropriate department/person.
    • Pre-certify insurance clients by completing reviews as needed with insurance companies to extend the stay of client in treatment; work with the clinical and client care team to communicate insurance case managers request for specific treatment, follow ups, and individualized care; communicate authorizations to clinical team; and prepare for weekly meetings to discuss appropriate discharge dates based on authorizations.
    • Other job duties – as assigned



  • Master's Degree in a behavioral health related field or RN (Registered Nurse),  credentials preferred.
    • Master’s Degree in a behavioral health related field and 2+ years experience in behavioral health and/or utilization management services. - OR -
    • Bachelor’s degree in a behavioral health related field 4+ years experience in behavioral health and/or utilization management services.
  • Two year’s medical billing experience.
  • Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar.
  • Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
  • Working knowledge of Microsoft Word, Excel, and Outlook.
  • Candidates in recovery must have 2+ years of sobriety.

AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.


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