Intake Coordinator Full Time

Job ID
Job Locations
US-RI-North Kingstown
Posted Date
7 days ago(5/20/2022 3:29 PM)


AdCare Rhode Island is a 59-bed inpatient alcohol and drug treatment center with a mission of providing transformational recovery experiences to individuals struggling with substance dependence.


The state-of-the-art facility is nestled on 22 acres of peaceful New England woodland in historic North Kingstown. The campus is conveniently located just minutes away from both the airport and downtown Providence. AdCare RI is also located close to pristine beaches and recreational areas.  The newly renovated facility is outfitted with semi-private rooms with baths, fitness center, basketball court, and many other amenities.


Job Summary

This is a Full Time position. The purpose of the Intake Coordinator position is to assist in the admissions process of clients into the facility, by screening clients over the phone and in person to determine the appropriateness of their admission. Responsible for screening clients, on the phone or in person, to determine the appropriateness of admission to the facility. If it is determined that the facility would not be the client's best fit, the client will be redirected to another agency. Effectively communicates with patients, families, friends & other referral sources in order to expedite the admissions process and admissions criteria. Other duties as assigned.



  • Ability to read, write, communicate and understand directions in English.
  • Provide excellent customer service, as well as telephone etiquette.
  • Ability to work independently and on a team.
  • Knowledge of addiction and chemical dependency.
  • Must have good communication skills.
  • Must have patience and de-escalation skills.
  • Skilled in computer systems and keyboarding.
  • Ability to organize, prioritize and multi-task. Knowledge of insurance/workers compensation benefits, 3rd party billing experience preferred.
  • Ability to provide direction and supervision.
  • Previous experience working with addiction and chemical dependency clients/working in a medical facility billing or admissions preferred.
  • Minimum High School Diploma/GED required

Physical Requirements

“AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws”


American Addiction Centers is an equal opportunity employer.  American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.


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