Outpatient Case Manager

Job ID
Job Locations
Posted Date
3 days ago(6/30/2022 3:14 PM)


AdCare, a subsidiary of American Addiction Centers, Inc., is a for-profit substance abuse disorder treatment facility located at 107 Lincoln Street, Worcester, MA 01605 . For over 45 years, AdCare has been helping individuals and families struggling with alcohol and drug use, one life at a time. The AdCare name represents innovation, quality, and cost efficiency in treating alcohol and drug dependency. We are committed to improving the lives of our patients and their families by providing safe, effective, recovery-based alcohol and drug treatment.


Our addiction recovery center(s) provide a comprehensive approach to care. AdCare's integrated system of care offers a range of accessible treatment centers including a 114-bed inpatient hospital and several conveniently located outpatient sites located throughout the Massachusetts and Rhode Island areas. When you join AdCare, you become part of our family. AdCare seeks talented individuals who are passionate, empathetic, engaged in their work and dedicated to serving people. Together, we can enable our patients to live happier and healthier lives. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.


Job Summary


Assistance with clinical tasks throughout the outpatient system and care management for clients.


Duties and Responsibilities: .


  • Meet with individual patients weekly or more throughout course of treatment to discuss any current needs, provider referrals to community collaterals
  • Assist patients in identifying and linking to appropriate resources for immediate needs and for the next levels of continuing care, safe and sober housing, and other recovery supports; assist patients with interviews and visits to prospective programs and providers
  • Attend staff meetings, case conferences and required training to coordinate with the program team and ensure quality of care and continuity in accordance with clinical policy
  • An additional person to assess client satisfaction and address concerns such as schedule changes, making appointments, answer questions regarding their course of treatment and level of care.
  • Assistance with conversion and follow up from intake to IOP, and transitions of level of care as well as completion of TEA, Patient Satisfaction Surveys
  • Compilation of collateral contact information, establishing systems to ensure regular, consistent communication to outside collaterals. Facilitate this process for clinicians (i.e. recovery court, DCF, probation).
  • This includes answering phone calls to clients requesting treatment updates, etc.
  • Assistance for clinicians in management of treatment team review.
  • Filing/billing assistance
  • Treats patients, and colleagues with dignity and respect; honors each person’s right to privacy/maintains very strict patient and colleague confidentiality; respects all individual differences; supports cultural diversity.



  • Bachelor’s Degree in Behavioral Sciences such as Human Services, Social Work, Psychology or other related field required. 
  • Experience in a behavioral healthcare field and/or substance abuse recovery field.
  • Experience in behavior health treatment including;as well as case management for individuals diagnosed with a substance use and/or mental health disorder.
  • Knowledge of ASAM criteria.
  • Ability to read, write and interpret written information, type documentation, present information to groups and participate in meetings.
  • Working knowledge of Microsoft Word, Excel, and Outlook.

Physical Requirements


AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws

 Prolonged sitting at a desk

Must be able to lift 15 pounds at a time


American Addiction Centers is an equal opportunity employer.  American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed