Business Office Specialist - Etta, MS Campus

Job ID
2022-6230
Job Locations
US-MS-Etta
Posted Date
5 days ago(7/1/2022 10:54 AM)
Category
Business Office

Overview

Company Summary

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.

Responsibilities

Job Summary

Provides responsible and highly skilled administrative assistance, which requires attention to detail and a willingness to assist the daily operations in all applicable methods and practices.  The responsibilities of this position require the use of tact and initiative to obtain and relay information and to ensure that operations occur in accordance with work instructions, accepted practices, established policies and procedures, and applicable regulations and standards.  Could be exposed to highly confidential information which requires use of discretion. 

 

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Employee shall greet all incoming/outgoing clients/visitors in a cordial and professional manner while ensuring that each client/visitor signs in and out of the facility according to established policy & procedures.
  • Answers telephones, relays information, and transfers calls to proper program components.
  • Maintains complete knowledge of the methods, systems and functions of the facility and the work flow relationship to other departments in the facility.
  • Performs routine clerical duties including typing, copying, faxing, filing, and distributing information, correspondence, and reports.
  • Responds appropriately to emergencies.
  • Intake paperwork upon patient admission; collect out of pocket payments upon arrival.
  • Communicate with business office manager/specialist about FMLA/Short Term Disability/COBRA/COB/ACA Policies for all patients.
  • Work with outpatient director on collections.
  • Run errands as needed in support of operations.

Qualifications

Education/Experience:

  • High School Diploma required, Bachelor's Degree preferred,
  • Combination of clerical duties and front office experience.
  • Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
  • Working knowledge of Microsoft Word, Excel, and Outlook.
  • Ability to be capable of dealing with the possible frustrations involved in working within an agency that services individuals recovering from drug and alcohol addictions, who may experience mental health issues.
  • Must be able to work overtime, weekends, holidays, and flexible hours..

Physical Requirements

“AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws”

  • Ability to sit, use hands and fingers, talk or hear, and smell continually. Ability to stand, walk and reach frequently. Ability to climb or balance, stoop, kneel, or crouch occasionally.
  • Ability to frequently lift and carry up to 10 lbs. and occasionally lift and carry up to 25 lbs.
  • Close vision required to see computer monitor, read documents, and operate copy and fax machine. Distance vision required to drive an automobile, if driving is a requirement of the job.
  • Work environment is indoors and climate controlled. Occasionally exposed to outdoor weather conditions.
  • Moderate noise levels as found in a business office with computer printers, households with TVs and dishwashers, and driving light traffic.

American Addiction Centers is an equal opportunity employer.  American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

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