Receptionist (Saturday through Tuesday; 8:30am to 7:00pm)

Job ID
Job Locations
Posted Date
3 weeks ago(7/26/2022 9:58 AM)


Company Summary

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.


Job Summary

Provides responsible and highly skilled administrative assistance, which requires attention to detail and a willingness to assist the daily operations in all applicable methods and practices.  The responsibilities of this position require the use of tact and initiative to obtain and relay information and to ensure that operations occur in accordance with work instructions, accepted practices, established policies and procedures, and applicable regulations and standards.  Could be exposed to highly confidential information which requires use of discretion. 


Duties and Responsibilities: to include but not limited to the following

  • Answers all in coming telephone calls during normal business hours, then directs call to appropriate individual or provide other assistance required to caller
  • Greets arriving patients, visitors or guest having appointments or other business to conduct with Sunrise House
  • Directs all arriving patients, visitors, or guest to appropriate destinations and/or staff members
  • Responsible to sort and place in appropriate mail boxes all incoming mail
  • Responsible for tagging/logging in of all luggage, packages or articles brought in to Sunrise House for patients and placing in appropriate destinations
  • Responsible for signing in all patients, visitors or guests
  • Responsible for coordinating pages for patient appointments
  • Clerical work as needed
  • Responsible to keep VIP Room and Reception area clean and orderly
  • Order supplies as needed
  • Other duties assigned in the scope of the job title



  • High School Diploma required, Bachelor's Degree preferred.
  • Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
  • Working knowledge of Microsoft Word, Excel, and Outlook.
  • Ability to be capable of dealing with the possible frustrations involved in working within an agency that services individuals recovering from drug and alcohol addictions, who may experience mental health issues.
  • Must be able to work overtime, weekends, holidays, and flexible hours.

Physical Requirements

AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws

  • Prolonged sitting at a desk
  • Must be able to lift 15 pounds at a time

American Addiction Centers is an equal opportunity employer.  American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.


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