Front Desk Associate - FT - 3:00pm - 11:30pm

Job ID
2022-6402
Job Locations
US-TX-Grand Prairie
Posted Date
1 month ago(7/19/2022 10:28 AM)
Category
Administrative/Clerical

Overview

Company Summary

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.

Responsibilities

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Answer and direct incoming calls
  • Respond to voicemails left by the end of your shift
  • Greet all incoming clients and guest with excellent customer service
  • Maintain the confidentiality of all clients and program records
  • Notify proper staff of arrivals and discharges
  • Ensure you are informed of all client transportations activity
  • Confirm all documents, property, and funds are prepared
  • Assist clients with questions regarding house accounts (balance and adding funds)
  • Schedule massage and acupuncture appointments for clients
  • File and have all needed forms readily available
  • Maintain conference room and great room reserve log
  • Add and deduct funds from client accounts
  • Assist management on projects when needed

Qualifications

Education/Experience:

  • High School Diploma required; Bachelor's Degree preferred.
  • Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
  • Working knowledge of Microsoft Word, Excel, and Outlook.
  • Ability to be capable of dealing with the possible frustrations involved in working within an agency that services individuals recovering from drug and alcohol addictions, who may experience mental health issues.
  • Must be able to work overtime, weekends, holidays, and flexible hours.

Physical Requirements

AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws

  • Prolonged sitting at a desk
  • Must be able to lift 15 pounds at a time

American Addiction Centers is an equal opportunity employer.  American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed