Behavioral Health Compliance Officer

Job ID
Job Locations
Posted Date
3 weeks ago(7/25/2022 12:05 PM)


Company Summary

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.


Duties and Responsibilities: Can be Remote if relocation is not possible

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Incident Report Management and Confidential Compliance Hotline

  • Serves as AAC System Administrator over Incident Report Monitoring and Confidential Hotline software, EthicsPoint, provided by outside vendor, NAVEX Global.
  • Assigns and coordinates investigative efforts from the corporate level directly with treatment facility CEOs, COOs, Clinical Directors, Quality Assurance and Compliance personnel.
  • Ensures proper documentation, thoroughness, accuracy and timeliness of compliance related issues entered in the incident reporting software.
  • Monitors for trending issues both at the facility level and companywide.
  • Prepares quarterly and annual compliance reports for presentation to the Board of Directors.
  • Completes HIPAA Breach Notification reports to the U.S. Department of Health and Human Services.

Exclusion/Sanction Monitoring

  • Serves as AAC System Administrator over Exclusion/Sanction Monitoring software, PASSPORT and VENDORPROOF, provided by outside vendor, Provider Trust.
  • Works with corporate and facility human resources staff to investigate and clear issues within the software for flagged issues of AAC employees, contractors and vendors to ensure licensure status and compliance with federal, state, and payor standards.
  • Ensures the timeliness and accuracy of AAC uploads of employee, contractor and vendor information within the software for accurate monitoring.

Compliance Audits of Treatment Facilities

  • Partners with the Director of IT Security to conduct periodic compliance reviews and audits at AAC treatment facilities in eight states.
  • Conducts high level or sensitive companywide compliance investigations when necessary at the direction of the Sr. VP of Human Resources or Corporate CEO.
  • Identifies best practices observed from facility to facility for potential companywide implementation 

Subpoena and Court Order Verification for HIPAA and 42CFR Part 2 Compliance

  • Reviews incoming subpoenas and court orders for AAC Corporate and all treatment facilities relating to client medical records requests to ensure compliance.
  • Reviews non-AAC form signed authorizations for medical records release to ensure compliance.
  • Issues denial letters to attorneys/issuing authorities regarding non-compliant subpoenas, orders, or forms with instructions on how to make the process compliant.

Works Closely with AAC Management within the Corporate Call Center

  • Researches compliance related questions from call center staff and recommends best practices for implementation.
  • Periodically reviews call center recordings of employees and clients to determine the veracity of client complaints, insurance and payment issues, and in-network/out of network discussions.

Works with AAC Billing and Accounts Payable Regarding Refunds

  • Investigates refund requests due to allegations of issues with patient care or lack of promised services rendered.
  • Audits outstanding/pending refunds due to early withdrawal from treatment (self-pay) or insurance co-pay overpayments.
  • Coordinates complaints with Accounts Payable, Billing, and former clients.


Education/ Experience:

  • Education level: Bachelors Degree (Required) Masters Degree (Preferred)
  • Experience in Compliance or Compliance Related Field and/or Investigations
  • Specific skills: Knowledge of MS Office
  • Personal Characteristics (detail oriented, able to work in a fast-paced environment, able to handle confidential information)
  • Noise Level (if applicable)

Physical Requirements

AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws

  • Prolonged sitting at a desk
  • Must be able to lift 15 pounds at a time

Certifications and Licenses:

  • Must possess or obtain within 1 year of employment, Certification in Healthcare Compliance (CHC) by the national Healthcare Compliance Association (HCCA)
  • Must possess or obtain within 2 years of employment, Certification in Healthcare Privacy (CHPC) by the national Healthcare Compliance Association (HCCA)

Supervisory Responsibility: Supervises the Compliance Manager and two Compliance Specialists.


Other Work Requirements:

Travel Percentage: 10%

Expected Hours of work (Full Time and On-call)


American Addiction Centers is an equal opportunity employer.  American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.


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