Compliance and Quality Assurance Director

Job ID
Job Locations
Posted Date
4 days ago(8/5/2022 10:06 AM)


Company Summary

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.


Job Summary

The Compliance and Quality Assurance Director provides guidance and assistance to facility leadership with regards to regulatory and clinical compliance and meeting organizational goals. 


Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Prepare, update and complete regulatory and compliance documents as requested.
  • Participate in weekly QA meetings, present reports and plans to improve quality.
  • Conduct daily, weekly chart reviews, develop and implement process improvement plans to improve documentation throughout the organization.
  • Maintain databases that track Critical Incidents, reports, and client grievances, director reports and other to identify areas needing improvement.
  • Assist with tracking, analyzing and improving assigned key performance indicators in collaboration with CEO.
  • Ensure compliance with contractual requirements and federal, state, and local government regulations.
  • Familiar with state licensure, Joint Commission On Accreditation and/or CARF standards (experience in Behavioral Health advantageous).
  • Maintains and disseminates documentation and reports pertaining to quality and compliance issues, procedures, processes and methodologies.
  • Leads QI initiatives utilizing QI processes and assists health facility teams in developing appropriate tracking metrics to monitor performance to ensure compliance with the center’s QM Plan.
  • Develops Quality Assurance (QA) chart review check list and conducts QA activities.
  • Collaborates with Management team regarding quality initiatives.
  • Attends all required trainings and meetings.
  • Represents facility in Quality of Care meetings.
  • Other Job Duties – As Assigned



  • Master’s degree in Social Work, Psychology, Counseling, or equivalent.
  • Experience in behavioral healthcare industry, specifically with substance abuse disorders and mental health conditions.
  • Experience in establishing quality processes, procedures, and structures.
  • Experience in building and managing work teams.
  • Ability to oversee complex problem analysis and resolution at strategic and functional levels.
  • Maintains current knowledge of state and federal regulations and accreditation standards (CARF, JCAHO, COLA, etc.)
  • Experience with research protocols, quantitative and qualitative analysis.
  • Expertise with EHR/EMR systems and databases
  • Strong organizational and leadership skills.
  • Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
  • Working knowledge of Microsoft Word, Excel, and Outlook.

Physical Requirements

AAC is committed to principles of equal opportunities for all employees.  The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws

  • Prolonged sitting at a desk
  • Must be able to lift 15 pounds at a time

American Addiction Centers is an equal opportunity employer.  American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.


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